Terms and conditions of use

Cancellation

You have the right to correct or cancel an order. If you need to change or cancel an order before it is despatched, please do so by email to eustore@bluf.com within 24 hours of placing the order.

Notwithstanding that, you have a right to cancel your order, which expires 14 days after you receive your goods.

Right of return

You have the right to return goods, but it is your responsibility to pay the postage cost of returning them. You should always obtain proof of posting when returning items. Where you opted for a paid delivery option, you are also entitled to a refund of the basic delivery costs. (Eg, if you paid for a 'signed for' service, we will refund the cost of standard postage).

Where goods are faulty, we will refund you the cost of returning them, and cover the cost of sending you replacement items, if you request them.

Delivery times

Although we aim to deliver items as quickly as possible, please allow up to 30 days for delivery.